Customer API Overview
The Customer API enables businesses to programmatically create and manage debt collection cases. Use this API to integrate Debitura into your existing workflows, automate case submissions, and track collection status.
New to the Customer API?
Start with the Clients Integration Track for step-by-step guides, or jump straight to the Quickstart to create your first case.
Base URLs
| Environment | URL |
|---|---|
| Production | https://api.debitura.com/v1 |
| Sandbox | https://api.sandbox.debitura.com/v1 |
Authentication
Authenticate using an API key in the XApiKey header.
curl -H "XApiKey: your-api-key" \
https://api.debitura.com/v1/me
Generate your API key at app.debitura.com/CreditorApiKey.
Learn more: Authentication Guide
API Reference
Browse all endpoints in the Customer API Reference.
Key Endpoints
| Category | Description | Guide |
|---|---|---|
| Cases | Create, list, and manage collection cases | Create a Case |
| Payments | Track payments received on cases | Payments & Reconciliation |
| Coverage | Check jurisdiction coverage and eligibility | — |
| Contracts | Manage debt collection agreements | — |
| Webhooks | Subscribe to case status events | Webhook Integration |
Integration Guides
| Guide | Description |
|---|---|
| Quickstart | Create your first case in 5 minutes |
| Create a Case | Full guide to case creation with validation |
| Track Case Status | Monitor case progress and handle transitions |
| Upload Documents | Attach invoices and supporting files |
| Webhook Integration | Receive real-time status updates |
| Payments & Reconciliation | Track collections and reconcile payments |
Concepts
| Topic | Description |
|---|---|
| Client Divisions | Organize cases by business unit or entity |
| Authentication | API keys and security |
| Error Handling | Error response format and codes |
| Webhooks | Event payload format and verification |
Need Help?
- Troubleshooting: Common Issues
- Technical questions: contact@debitura.com
- Support center: support.debitura.com