Pricing and Fees
Understanding Debitura's pricing model, fees, and how costs are calculated.
Pricing Model
Debitura operates on a success-based pricing model - you only pay when we successfully collect money.
Core Principles
- No upfront fees - No cost to submit cases
- No monthly minimums - Pay only for results
- Success-based - Fees calculated as percentage of collected amount
- Transparent - All fees disclosed upfront
- Cost recovery - Certain costs may be recovered from debtor
Fee Structure
Collection Fees
Standard B2C (Business-to-Consumer):
- 0-30 days overdue: 15% of collected amount
- 31-90 days overdue: 20% of collected amount
- 91+ days overdue: 25% of collected amount
- Legal action required: 30% of collected amount + legal costs
Standard B2B (Business-to-Business):
- 0-30 days overdue: 10% of collected amount
- 31-90 days overdue: 15% of collected amount
- 91+ days overdue: 20% of collected amount
- Legal action required: 25% of collected amount + legal costs
Cross-border collections:
- Additional 5-10% fee depending on jurisdiction
- Higher legal costs due to international processes
Exact fees may vary based on:
- Negotiated contract terms
- Case volume commitments
- Debt amount and complexity
- Jurisdiction and legal requirements
Fee Components
1. Collection Fee
Debitura's service fee for successfully recovering the debt.
Calculation:
Collection Fee = Collected Amount × Fee Percentage
Example:
- Debt: €1,000
- Collected: €1,000
- Fee rate: 20%
- Collection fee: €200
- Creditor receives: €800
2. Legal Costs
Out-of-pocket expenses for legal proceedings when escalation is required.
Typical costs include:
- Court filing fees
- Attorney fees
- Bailiff/enforcement costs
- Document certification
- Translation costs (cross-border)
Cost recovery:
- Legal costs are typically added to debtor's obligation
- If recovered from debtor, passed to creditor
- If not recovered, may be deducted from collection proceeds
Example:
- Debt: €5,000
- Legal costs incurred: €500
- Total debtor owes: €5,500
- If full amount collected: Creditor receives debt minus collection fee
- Legal costs recovered from debtor
3. Interest and Late Fees
Statutory interest:
- Added to debt based on jurisdiction rules
- Typically 8-12% annually in EU jurisdictions
- Collected from debtor, passed to creditor
Late payment fees:
- Jurisdiction-dependent
- Fixed amounts or percentages
- Passed to creditor when collected
Interest and late fees increase the total collectible amount, improving recovery for creditors while incentivizing debtor payment.
Payment Allocation
When a payment is received, it's allocated in this priority order:
- Legal costs (if applicable)
- Interest and late fees
- Principal debt amount
- Collection fee (calculated on total collected)
Example allocation:
- Partial payment received: €3,000
- Legal costs: €500
- Interest accrued: €300
- Principal: €5,000
Allocation:
- Legal costs: €500
- Interest: €300
- Principal: €2,200 (of €5,000)
- Remaining principal: €2,800
- Collection fee: 20% of €3,000 = €600
- Creditor payout: €2,400
Settlement Discounts
When debtors can't pay the full amount, settlements may be negotiated.
Settlement Terms
Early settlement (before escalation):
- Typically 70-90% of total debt
- Faster resolution
- Lower fees (pre-escalation rates)
Post-legal settlement:
- Typically 50-70% of total debt + legal costs
- Avoids lengthy litigation
- Standard escalation fees apply
Settlement approval:
- Creditor approval required for settlements below threshold
- Auto-approved if above creditor's minimum recovery percentage
- Communicated via webhook and portal
Volume Discounts
For high-volume creditors, discounted fee rates may apply:
| Monthly Case Volume | Discount |
|---|---|
| 1-50 cases | Standard rates |
| 51-200 cases | 5% fee reduction |
| 201-500 cases | 10% fee reduction |
| 501+ cases | Custom pricing |
Contact sales for enterprise volume pricing: sales@debitura.com
Partner Fee Models
Referral Partners
Revenue share model:
- Partner earns percentage of Debitura's collection fee
- Typical split: 20-40% of collection fee
- No fees to partner for case management
- Payout alongside creditor payout
Example:
- Collected: €10,000
- Collection fee: €2,000 (20%)
- Partner share: €400 (20% of fee)
- Debitura retains: €1,600
- Creditor receives: €8,000
Collection Partners
Commission model:
- Partner earns percentage of collected amount
- Typical rates: 30-50% of Debitura's collection fee
- Additional bonuses for high recovery rates
- Monthly payouts
Invoicing and Payouts
Creditor Payouts
Standard payout schedule:
- Payments collected from debtors
- Fees calculated and deducted
- Payout processed within 5 business days
- Transferred to registered bank account
Payout methods:
- Bank transfer (SEPA for EU)
- International wire (non-EU)
- Batch payouts for multiple cases
Fee Invoicing
For creditors:
- Fees automatically deducted from payouts
- Invoice provided for accounting records
- Available in portal and via API
For partners:
- Monthly invoice for revenue share/commissions
- Includes all cases closed/paid during period
- Electronic invoicing available
Transparency and Reporting
Via Portal
Access detailed fee breakdowns:
- Case-level fee calculations
- Payment allocations
- Legal cost itemization
- Historical fee reports
- Payout statements
Via API
GET /v1/cases/{case_id}/financial-summary
Response includes:
- Original debt amount
- Total collected
- Fees by category
- Legal costs
- Net payout to creditor
- Interest and late fees collected
Fee Estimator
Before Case Submission
Use the quote API to estimate fees:
POST /v1/quotes
{
"debt_amount": 5000,
"currency": "EUR",
"debt_age_days": 60,
"debt_type": "b2b",
"jurisdiction": "DE"
}
Response includes:
- Estimated collection fee percentage
- Expected legal costs (if escalation likely)
- Estimated net recovery for creditor
- Success probability
Billing FAQs
Q: When are fees charged? A: Fees are only charged when money is successfully collected from the debtor.
Q: What if only partial payment is collected? A: Fees are calculated on the amount actually collected, not the original debt.
Q: Can I negotiate fee rates? A: Yes, custom rates available for high-volume accounts and long-term contracts.
Q: Are there any hidden fees? A: No. All fees are disclosed upfront and clearly itemized on invoices and payout statements.
Q: What if the debt is uncollectible? A: You pay nothing. Our success-based model means no collection = no fees.
Q: How are legal costs handled? A: Legal costs are attempted to be recovered from the debtor. If not recoverable, they may be deducted from the collected amount or written off depending on the case and contract terms.
Next Steps
- Understand payments and payouts
- Learn about case lifecycle
- Explore the API reference for programmatic fee calculations