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Glossary

Key terms and definitions used throughout Debitura's platform and documentation.

General Terms​

Case​

A debt collection matter submitted to Debitura for recovery. Each case represents a single debtor with one or more outstanding invoices.

Creditor​

The original party owed money. Also called "Client" in the Customer API context. The entity that submits cases to Debitura.

Debtor​

The party who owes money to the creditor. The individual or company from whom Debitura attempts to collect outstanding debt.

Collection Partner​

External debt collection agencies or law firms assigned by Debitura to work on specific cases. Partners handle cases in their jurisdictions and expertise areas.

Referral Partner​

SaaS platforms or service providers that integrate Debitura into their offering and earn revenue share from referred cases.

Case Lifecycle Terms​

Lead​

A potential debt collection case that hasn't been formally submitted yet. Used for quoting and case evaluation.

Quote​

An estimated cost and success probability for collecting a specific debt. Provided before case submission.

Active Case​

A case currently being worked on by Debitura or a Collection Partner.

Suspended Case​

A case temporarily paused at the creditor's request or due to external factors (e.g., debtor bankruptcy proceedings).

Closed Case​

A case that has reached a final state - either fully collected, partially collected and closed, or deemed uncollectible.

Resolution​

The final outcome of a case, including amount collected, fees incurred, and closure reason.

Financial Terms​

Principal Amount​

The original debt amount owed, excluding any interest or fees.

Interest​

Additional charges accrued on the principal amount, calculated according to agreed rates and jurisdiction rules.

Collection Fee​

Debitura's fee for collection services, typically a percentage of the amount collected (success fee model).

Cost Recovery​

Additional expenses incurred during collection (court fees, attorney costs, etc.) that may be recovered from the debtor.

Payout​

Money transferred from Debitura to the creditor after successful collection, minus applicable fees.

Net Recovery​

The amount the creditor receives after all fees and costs are deducted from the collected amount.

Payment Terms​

Payment Plan​

An agreed schedule for the debtor to pay the debt in installments rather than a lump sum.

Partial Payment​

A payment that covers less than the full outstanding amount.

Settlement​

An agreement to accept less than the full debt amount as payment in full, closing the case.

Assignment​

The legal transfer of the debt claim from the creditor to Debitura or a Collection Partner.

API and Integration Terms​

Webhook​

An HTTP callback that Debitura sends to your application when specific events occur (e.g., payment received, case status changed).

Idempotency Key​

A unique identifier included in API requests to prevent duplicate operations if the same request is sent multiple times.

Sandbox Environment​

A test environment with the same API structure as production but using simulated data and processes.

Production Environment​

The live environment where real cases with legal and financial consequences are processed.

Role-Based Terms​

Customer API​

The API used by creditors (clients) to submit cases, track progress, and manage their debt collection portfolio.

Partner API​

The API used by Collection Partners to access assigned cases, report activities, and update case status.

Referral API​

The API used by Referral Partners to facilitate white-label case submissions on behalf of their customers.

GDPR​

General Data Protection Regulation - EU privacy law that governs how personal data is collected, stored, and processed.

KYC​

Know Your Customer - verification process to confirm the identity of creditors and prevent fraud.

AML​

Anti-Money Laundering - compliance requirements to prevent illegal financial activities.

Statute of Limitations​

The legal time limit for collecting a debt, varying by jurisdiction and debt type.

Enforcement Action​

Legal proceedings initiated to compel debt payment, such as court judgments or asset seizure.

Operational Terms​

SLA​

Service Level Agreement - commitments regarding response times, uptime, and service quality.

Case Assignment​

The process of allocating a case to a specific Collection Partner based on jurisdiction, expertise, and workload.

Escalation​

Moving a case to more intensive collection methods (e.g., from friendly reminders to legal action).

Portfolio​

A collection of cases managed as a group, typically all cases from a single creditor.

Next Steps​