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Debitura API Reference

Welcome to the Debitura API Reference. This documentation covers all available APIs for integrating with the Debitura platform.

Available APIs​

Debitura provides multiple APIs tailored for different user roles:

Customer API​

Audience: Creditors and enterprise customers

The Customer API allows creditors to programmatically manage their debt collection cases, track progress, and handle payments. This is the main API for businesses who want to integrate Debitura's debt collection services into their own systems.

Key Features:

  • Create and manage collection cases
  • Track case status and timeline
  • Handle webhooks for real-time updates
  • Manage payments and reconciliation
  • Upload supporting documents
  • Access quotes and contract information

View Customer API Documentation →

Collection Partner API​

Audience: Debt collection agencies and legal partners

The Collection Partner API enables collection partners to access assigned cases, update case progress, report payments, and manage their workflow programmatically.

Key Features:

  • Access assigned collection cases
  • Update case status and notes
  • Report payments and fees
  • Manage case files and documentation
  • Handle both regular and managed cases
  • Track SLA compliance

View Collection Partner API Documentation →

Referral Partner API​

Audience: SaaS platforms and referral partners

The Referral Partner API allows platforms to provide white-label debt collection services to their customers. Partners can onboard clients, generate short-lived tokens, and facilitate seamless integrations.

Key Features:

  • Create and onboard new clients programmatically
  • Manage linked clients and their relationships
  • Access transaction-level revenue data
  • Configure webhooks for event notifications
  • Generate short-lived authentication tokens for clients

View Referral Partner API Documentation →

Authentication​

All Debitura APIs use secure authentication methods:

  • Customer API: API Key authentication via XApiKey header or Bearer token (JWT) for referral partners
  • Collection Partner API: API Key authentication via XApiKey header

Refer to each API's documentation for specific authentication details and how to obtain your API keys.

Base URLs​

  • Customer API: https://customer-api.debitura.com
  • Referral Partner API: https://referral-partner-api.debitura.com
  • Collection Partner API: https://collection-partner-api.debitura.com

Common Concepts​

Rate Limiting​

All APIs implement rate limiting to ensure fair usage and system stability. Rate limit information is returned in response headers.

Idempotency​

POST requests support idempotency to prevent duplicate operations. Use the Idempotency-Key header for safe retries.

Error Handling​

All APIs use standard HTTP status codes and return consistent error responses with detailed error messages and error codes.

Webhooks​

The Customer API supports webhooks for real-time notifications about case status changes, payments, and other important events.

Getting Started​

  1. Obtain API Credentials: Contact Debitura support or log into your account to generate API keys
  2. Choose Your API: Select the appropriate API based on your role (Customer, Collection Partner, or Referral Partner)
  3. Review the Documentation: Explore the specific API documentation for endpoints, request/response formats, and examples
  4. Test in Your Environment: Start with test credentials and verify your integration works as expected
  5. Go Live: Switch to production credentials and start using Debitura APIs in your production environment

Support​

Need help? Our support team is here to assist:

API Updates and Changelog​

We continuously improve our APIs. Check back regularly for updates, new features, and deprecation notices.