Start Here
Welcome to the Debitura Customer API documentation! This guide will help you get started with integrating our debt collection platform into your business applications.
What is the Customer API?
The Customer API is a RESTful API that enables businesses to programmatically manage their debt collection cases from creation through resolution. It provides comprehensive access to Debitura's platform capabilities, allowing you to:
- Create and manage debt collection cases
- Track case status and progress in real-time
- Handle payments and reconciliation
- Communicate with collection partners
- Manage organizational divisions and permissions
- Receive webhooks for important events
Who should use this API?
The Customer API is designed for:
- Businesses that need to automate debt collection workflows
- ERP and accounting software providers
- Companies with custom business applications
- Organizations requiring real-time case status tracking
- Businesses managing multiple divisions or subsidiaries
Prerequisites
Before you begin, you'll need:
- A Debitura account with API access enabled
- API credentials (API key and secret)
- Basic understanding of REST APIs and HTTP requests
- Development environment with capability to make HTTP requests
Getting Started
Ready to create your first case? Follow these steps:
- Set up authentication - Configure your API credentials
- Review the quickstart - Create your first case in minutes
- Explore workflows - Learn about common integration patterns
- Implement webhooks - Get real-time updates on case status changes
- Test your integration - Use our sandbox environment
Next Steps
Need Help?
- Check our Troubleshooting Guide
- Review Integration Examples
- Contact our support team
This documentation covers the Customer API v1. For information about other APIs, see the main documentation.