Skip to main content

Getting Started

Setup and prerequisites for integrating with the Customer API.

What the Customer API does​

The Customer API (also called the Creditor API) lets you submit debt collection cases to Debitura's network of pre-legal collection agencies and track their progress. Typical uses:

  • Submit collection cases (single and batch)
  • Preview eligibility and pricing before submission
  • Track case status and timelines
  • Receive real-time payment and status events via webhooks
  • Manage contracts and creditor divisions

Building a platform? If you're building a SaaS product that wants to offer Debitura's services to your own customers, you need the Referral Partner API instead. Contact partnerships@debitura.com to discuss your use case.

In This Section​

Prerequisites​

Before integrating:

  1. Sign up at app.debitura.com
  2. Generate an API key in Creditor Portal → API Keys
  3. Review Environments for base URLs

Next Steps​

Once authenticated, follow the Integration Guides to build your workflows.