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Fetch managed case timeline

GET 
/managed-cases/:id/timeline

Returns the complete chronological event history for a case you submitted as managing partner.

Timeline Events Include:

  • Case submission and acceptance
  • Assignment to collection partner
  • Status changes and lifecycle transitions
  • Payment recordings
  • Communication events between collection partner and creditor
  • Collection partner updates and notes

Managing Partner Transparency: The timeline provides full visibility into the collection partner's activities, allowing you to monitor progress and keep your clients informed.

Response shape:

  • items — chronological list of timeline events
  • currentEngagementPhase — current phase of the active engagement: "Pre-legal", "Legal", or "Enforcement". Null when no active engagement exists.

Use Case: Use this to track case progress, update your clients on status, or audit collection partner activities.

Request​

Responses​

Timeline returned