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Fetch managed case chats

GET 

/managed-cases/:id/chats

Returns all chat messages for a case you submitted, in chronological order.

Chat Participants (for Managed Cases): • Managing partner (you) - Your messages to the collection partner • Collection partner - Messages from the partner actively collecting the case • Your client (creditor) - Messages from the client you represent • Debitura support - System notifications and support messages

Communication Flow: As the managing partner, you can participate in case discussions to: • Coordinate with the collection partner • Provide additional information about the debtor • Relay questions from your client • Stay updated on collection progress

Use Case: Monitor collection partner communications, coordinate case strategy, or extract conversation history to share with your clients.

Note: Managing partners have limited write access - you can read and send messages but cannot modify case details or add payments.

Request

Responses

Chats returned (empty array if no messages)