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Fetch case timeline

GET 
/cases/:id/timeline

Returns the complete chronological event history for a case along with the current engagement phase.

Timeline Events Include:

  • Case assignment to collection partner
  • Status changes and lifecycle transitions
  • Payment recordings
  • Document uploads
  • Communication events
  • Fee additions
  • Manual updates and notes
  • System-generated events

Response shape:

  • items — chronological list of timeline events
  • currentEngagementPhase — current phase of the active engagement: "Pre-legal", "Legal", or "Enforcement". Null when no active engagement exists.

Use Case: Use this to track case progress, understand case history, audit actions, or display activity to users. Timeline events are ordered chronologically and include timestamps, event types, titles, and descriptions.

Note: Timeline is filtered to show partner-relevant events only.

Request​

Responses​

Timeline returned