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Fetch case chats

GET 

/cases/:id/chats

Returns all chat messages for a case in chronological order.

Chat Participants:

  • Collection partner (you) - Messages from your team
  • Creditor - Messages from the client who owns the debt
  • Debitura support - System notifications and support messages
  • Managing partner (if applicable) - Messages from the partner who submitted the case

Message Details Include:

  • Message content and timestamp
  • Sender information (name, role)
  • Message type (text, system notification, file attachment reference)
  • Read status and delivery information

Use Case: Use this endpoint to build case communication interfaces, retrieve conversation history, or integrate case discussions into your systems. Perfect for customer service tools or partner portals.

Note: If the case has no thread or messages, an empty array is returned.

Request

Responses

Chats returned (empty array if no messages)