Fetch case by reference

GET 
/cases/case-reference/:caseReference

Returns detailed case information using the Debitura case reference (e.g., 'Q8OAXF3W').

Use Case: Use this endpoint when you have the Debitura case reference (visible in the partner portal and emails) but not the GUID. This is helpful for customer service integrations or when referencing cases in communications.

Access Control: Only returns cases where you are the collection partner. For managed cases, use /managed-cases/case-reference/{reference}.

Request

Responses

200

Case found

400

Reference missing or reference is not a collection case

404

Reference not found or not assigned to you as collection partner