Cases
Cases
List collection cases.
Returns a paginated list of cases where you are the **collection partner** (actively collecting the debt).
Fetch case by ID
Returns detailed case information for a specific case ID (GUID).
Fetch case by reference
Returns detailed case information using the Debitura case reference (e.g., 'Q8OAXF3W').
Fetch a single case by the collection partner's own reference ID.
Returns detailed case information using the collection partner's own reference (the `CollectionPartnerReference` field set during case activation).
Batch lookup of cases by the collection partner's own reference IDs.
Returns a dictionary mapping each partner reference to its corresponding case details.
Fetch a single case by creditor reference, scoped to a specific creditor and partner.
Returns detailed case information using the creditor's own reference (`CreditorReference`) scoped to a specific creditor.
Fetch case timeline
Returns the complete chronological event history for a case along with the current engagement phase.
Fetch case chats
Returns all chat messages for a case in chronological order.
Send a chat message on a case
Posts a new chat message on a case, visible to both the collection partner and the creditor.
Fetch case payments
Returns all payments recorded on a specific case.
Create a payment on a case
Records a payment received for a collection case.
Get case files
Returns all documents and files attached to a case.
Upload a file to a case
Uploads a file and attaches it to a case. Mirrors the file upload action available in the Partner portal.
Create a note on a case
Creates a new note/comment on a collection case.
Edit a payment on a case
Edits an existing payment on a collection case. Mirrors the payout-split semantics of the create-payment endpoint.
Delete a payment on a case
Deletes a payment from a collection case, reverting its effect on the case balance and cascading the payout deletion. A durable audit record of the deletion is retained.
Close a case
Closes a collection case with a specified close code.
Activate a case from PendingVerification
Transitions a case from `PendingVerification` → `Active`, officially accepting it for debt collection.
Update case fees and/or principal
Updates the interest, reminder, and collection fees — and optionally the principal (GrossAmount) — on a case.
Get exclusive collection period chain
Returns the full exclusive collection period chain for a case, including the initial period and any extensions triggered by debtor actions (promise to pay, payment agreement, or actual payment).
Get full validation detail for a case
Returns the full creditor-facing validation status for a case, including the resolution area and description for each outstanding item.